Published in «Leadership and Management»3 / 2019
DOI: 10.18334/lim.6.3.41057

Improving the management system of water supply and sewage system enterprises using a benchmarking tool

Berezyuk Mariya Viktorovna, Ural Federal University named after the first President of Russia B.N.Yeltsin, Russia

Rumyantseva Alena Vladimirovna, Ural Federal University named after the first President of Russia B.N.Yeltsin, Russia

Pelymskaya Irina Sergeevna, Ural Federal University named after the first President of Russia B.N.Yeltsin, Russia

Barkin Igor Valerevich, Ural Federal University named after the first President of Russia B.N.Yeltsin, Russia

Rumyantseva Elizaveta Igorevna, Ural Federal University named after the first President of Russia B.N.Yeltsin, Russia

Совершенствование системы управления предприятиями водопроводно-коммунального хозяйства с применением инструмента бенчмаркинга - View in Russian

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Abstract:
The water supply and sewage system enterprises (WSS) in the Russian Federation account for 62% of the discharge of polluted wastewater. This requires the use of new approaches in solving technical, organizational and management issues of water supply and sewage system enterprises. The article considers the problems of improving the efficiency of domestic wastewater treatment using new management tools. The transition to technological rationing focuses on the change of technology, rather than management tools. The study worked out aspects of stakeholders engagement, sources of funding for projects for urban water utilities, compiled a matrix of responsibility. The use of benchmarking can be one of the ways to improve the efficiency of water supply and sewage system enterprise’s activity and their information transparency.

Keywords:

benchmarking, human impact, management improvement, water use and water consumption

JEL-Classification: M11, O44, Q51

Citation:
Berezyuk M.V., Rumyantseva A.V., Pelymskaya I.S., Barkin I.V., Rumyantseva E.I. (2019). Improving the management system of water supply and sewage system enterprises using a benchmarking tool [Sovershenstvovanie sistemy upravleniya predpriyatiyami vodoprovodno-kommunalnogo khozyaystva s primeneniem instrumenta benchmarkinga]. Leadership and Management, 6(3). (in Russian). – doi: 10.18334/lim.6.3.41057.


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